APN All Communications Feed Informer http://feed.informer.com/images/fd.gif http://feed.informer.com/ http://app.feed.informer.com/digest3/ZMFJ6RMYSI.html Respective post owners and feed distributors http://feed.informer.com/ I had a conversation with a top-level paint company manager yesterday and he proceeded to tell me, or try to tell me that the paint companies and the jobbers make less gross profit on paint than the body shop. I was on the phone and almost dropped my cell. I nearly bit a [...] http://www.scottbiggs.com/blog/?p=45 Scott Biggs Blog http://www.scottbiggs.com/blog/?p=45? Fri, 25 Sep 2009 09:50 GMT Until recently, insurers and their errand boys have only given lip service to the concept of standards. Many have seen that as a way to keep them from having the ability to dictate DRP concessions and manipulate shops into repairing for less and less. Some have had the idea that standards would immediately [...] http://www.scottbiggs.com/blog/?p=44 Scott Biggs Blog http://www.scottbiggs.com/blog/?p=44? Mon, 31 Aug 2009 13:01 GMT Cycle Time Definitions – Past time to Refine: Cycle time is a joke and a lie when used as a benchmark comparison between shops or as a accurate key performance indicator shop-to-shop evaluation tool. Sure, it can have value for an individual shop for internal comparison, but it is totally and completely inaccurate and misleading [...] http://www.scottbiggs.com/blog/?p=43 Scott Biggs Blog http://www.scottbiggs.com/blog/?p=43? Mon, 08 Jun 2009 13:18 GMT The following points were crafted by industry stakeholders and offered publicly as a foundation for debate and discussion. The points are related to business practices within and between insurers and repairs. In most cases, these points address areas of concern and conflict between trading parties. By listing these points, we are providing a forum to [...] http://www.scottbiggs.com/blog/?p=42 Scott Biggs Blog http://www.scottbiggs.com/blog/?p=42? Mon, 02 Mar 2009 11:35 GMT At your current shop labor rate, can you repair enough cars in your market to pay all of our overhead, parts/materials, employee wages, loan payments, and achieve your profit goal? The answer today in the collision repair industry is NO! In this article we will explore why and how you might change that [...] http://www.scottbiggs.com/blog/?p=41 Scott Biggs Blog http://www.scottbiggs.com/blog/?p=41? Sun, 22 Feb 2009 14:25 GMT I wrote at least 3 responses to the accusation thrown out by CCRE. Here they are for you to read and consider: ———————————- I recently read your comments to Jeannie Silver about the DRP reform panel we conducted at CIC. I understand yours and others initial response to this as some sort of endorsement of [...] http://www.scottbiggs.com/blog/?p=40 Scott Biggs Blog http://www.scottbiggs.com/blog/?p=40? Tue, 17 Feb 2009 16:56 GMT